On December 3, Lilian Ojibe, a Lagos resident, lost N537,000 — all the money she had saved for five years in preparation for her tertiary education — to internet fraudsters who posed as customer service representatives of the United Bank for Africa.

Ojibe told FIJ that this unfortunate incident would not have happened if the UBA app had not logged her account out when she needed to make a transfer.

The debit alerts Ojibe received

She said she searched the Facebook search bar for UBA’s ‘chatting’ customer care after she realised she couldn’t remember her user identity on the UBA mobile app.

READ ALSO: Fraudster Posing as UBA Agent Steals Lagos Teacher’s N353,500

“So, when I saw this, I thought it was Leo. I input all of my details, and the next thing that happened was that N537,000 in my account disappeared,” Ojibe told FIJ.

What Ojibe saw on Facebook

READ ALSO: 2 Months After the First, UBA Customer Loses Entire Savings to Scammer Again

After all of Ojibe’s money vanished, she contacted UBA in the confusion of the moment, only to learn that she had compromised her details by inputting them into a cloned website resembling the original UBA website.

“Why did the bank allow such fraud? My daily limit is N200,000, but they withdrew N537,000 in three minutes. How did that happen?” she asked.

In recent times, FIJ has reported how many customers fell for similar scam tricks. In cases such as this, the banks are not responsible for the customers’ actions.
The post Lagos Resident Loses N537,000 School Savings to Fake UBA Rep appeared first on Foundation For Investigative Journalism.