Babalola Martins, a Lagos State-based entrepreneur, has detailed how $13.89 was debited from his company’s Access Bank domiciliary account without his consent.

Martins told EQ that the sum, an equivalent of N22,772, was stolen from the account on July 29.

“I operate a dollar account that was opened in my company’s name with Access Bank,” Martins told EQ.

READ ALSO: After EQ’s Story, Access Bank Wipes Off Customer’s Loan Originally Obtained by a Thief

“From time to time, I do make use of the account for transactions. In July, the only transaction I carried out on the account’s dollar debit card was for a Canadian Visa fee payment I made. And after making the payment, I was duly debited by Access Bank.

Unauthorised debit alert

“On July 29, however, I suddenly received a debit alert of $13.89 around 11 pm from Access Bank even though I did not carry out any transaction.

“It was definitely an unauthorised and fraudulent transaction because on that day, I was not sent any OTP or notification concerning the transaction.”

Martins said he subsequently sent several emails to Access Bank to get its officials to reverse the $13.89, but he did not get any response.

READ ALSO: One Year After Failed Visa Payment, Access Bank Says Customer’s $132 Can No Longer Be Traced

“All my attempts at getting Access Bank to reverse my money have failed,” he said.

“I am still trying to understand why Access Bank will debit $13.89 from my account without any justification.”

EQ sent an email to Access Bank for a reaction to Martins’ complaint on Thursday, but it had not been responded to at press time.
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